The role of the Case Manager
Updated: Sep 29
The case management team at OTNI - Occupational Therapy NI pride themselves in delivering:
HIGH QUALITY
CLIENT CENTRED
COST EFFECTIVE
case management services to their clients
How do we achieve this?
On receipt of the case management instruction from a solicitor or insurance company, we meet with the individual and their family/caregivers to gain an in-depth understanding of the impact of the injury on the individual’s physical, emotional, and psychological function.
We gain an understanding of how the injury affects their ability to undertake their normal daily activities including self care, education/work, and leisure.
Through discussion with the individual and their family, we identify the immediate needs of the individual including:
rehabilitation
care
housing
equipment
transport
work/education
We source the appropriate support for the individual either from statutory services if timeframes are acceptable, or private suppliers if the waiting lists are protracted for statutory services.
Our goal is to ensure the individual receives cost effective intervention from the right people at the right time.
We support the individual through their rehabilitation journey, reviewing and evaluating services in place at regular intervals to ensure the individual’s needs are met at all times.
For more information on the Case Management service, feel free to contact us:
📱07887 698182
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